Delayed Report Times
Dear Members,
The purpose of this article is to bring clarification around report times and adjustments made to them. Please be sure to review the Q&A provided below.
Understanding the Collective Agreement
There are three sections within the CA that speak to Report Times. They are 34-16.02, 34-16.03 and 34-18.05, please take some time and familiarize yourself with these sections. We will explain them further to help clarify these articles for future use.
34-16.02 When the Company notifies the Cabin Personnel at least two (2) hours prior to the Cabin Personnel’s originally scheduled Report Time, the Report Time will be adjusted in accordance with 34-9.02 above based on the revised flight departure time to a maximum of three (3) hours.
The Company may adjust the report time based on a revised flight departure due to an IROP, with a maximum delay of three hours, provided the notification is given at least two hours prior to the original report time.
34-16.03 When the Company notifies the Cabin Personnel less than two (2) hours prior to the Cabin Personnel’s originally scheduled Report Time, the duty period shall commence at the originally scheduled Report Time.
If notification is given less than two hours before the original report time, the duty period begins at the original scheduled report time.
34-18.05 A delay or cancellation of an assigned flight(s) which results in an extension to the Release Time of the pairing, shall not be considered a reassignment for the purposes of 34-18.03 and the Cabin Personnel shall be required to complete the pairing subject to the maximum duty periods. In the event of a cancellation of an assigned flight which results in an extension to the Release Time of the pairing, Crew Scheduling shall return the Cabin Personnel to their base as soon as practicable.
This permits extensions to the release time of the pairing due to delays or cancellations. This is not considered a reassignment, provided the maximum duty periods are not exceeded.
The intention of the language is that Crew Scheduling may only push the duty day start time up to three(3) hours if there is a delay and it falls within the article's parameters.
For example, if the original check-in time is 0500 with a flight departure at 0600, and the flight gets delayed until 1000, Crew Scheduling can delay the check-in up to 0800, which is three(3) hours from the original report time.
The crew member may report 60 minutes prior to the new departure time, 0900.
At no time is a delayed report time from an original pairing considered a reassignment. It is a delay and falls under the classification of an IROP.
If you believe Crew Scheduling has incorrectly applied the above articles, please contact your DPM and begin the Informal Discussion.
We understand the frustrations surrounding this issue and want to ensure our members are well-informed about the current Collective Agreement. As we approach negotiations for our next contract, it's crucial that everyone is aware of the key points that need priority and attention. This knowledge will help us address the most pressing concerns and work towards a better contract for all.
Your CUPE 4070 Executive Team
CUPE 4070 President - Alia Hussain
CUPE 4070 Vice-President - Bryan Hansraj - Interim
CUPE 4070 Secretary-Treasurer - Alex Grigoriev
CUPE 4070 Recording Secretary - Calvin GautschiWestJet YVR/ YEG Base VP - Chris Brewer
WestJet YYC Base VP - Lisa Blayney - Interim
WestJet YWG Base VP - Bryan Hansraj - Interim
WestJet YYZ Base VP - Chris Amaddeo - InterimWestJet Encore YYC Base VP - Heather Crippen
WestJet Encore YYZ Base VP - Marcus Johnston-McKinney
Q & A Delayed Report Times
Section 34-16: Notification of a Delay at Base Prior to Pairing Report
Q: What does Section 34-16.01 specify about notifying Cabin Personnel of a delay?
A: Section 34-16.01 specifies that when a delay becomes known to the company prior to the Cabin Personnel’s report time, the company must notify the Cabin Personnel of the delay. Additionally, the company is prohibited from calling Cabin Personnel within twelve hours of the release time of their previous duty period, ensuring that their rest is not disrupted.
Q: How should the report time be adjusted if the company notifies Cabin Personnel of a delay at least two hours prior to their originally scheduled report time, as per Section 34-16.02?
A: If the company notifies Cabin Personnel at least two hours prior to their originally scheduled report time, the report time will be adjusted based on the revised flight departure time, with a maximum adjustment of three hours. This adjustment must be in accordance with Section 34-9.02, which sets the standard report times for Cabin Personnel. The intention around this language was to protect the membership from the company just delaying the day and then not starting the duty day and negatively impacting pay.
Q: What happens if the company notifies Cabin Personnel of a delay less than two hours before their originally scheduled report time, according to Section 34-16.03?
A: If the company notifies Cabin Personnel of a delay less than two hours before their originally scheduled report time, the duty period will commence at the originally scheduled report time. This ensures that any last-minute changes do not unduly disrupt the crew's planned duty period.
Q: Does contacting Cabin Personnel within the time parameters outlined in Sections 34-16.01 to 34-16.03 constitute a disruption of rest?
A: No, contacting Cabin Personnel within the time parameters outlined in Sections 34-16.01 to 34-16.03 will not be considered a disruption of rest. This is explicitly stated in Section 34-16.04 to clarify that such notifications are permissible and do not violate rest period rules.
Q: How are notifications from the automated notification system treated under Section 34-16.05?
A: Notifications received from the automated notification system are not considered a disruption of rest, regardless of the time the notification is received. Section 34-16.05 ensures that automated messages are exempt from rest disruption rules, allowing the company to use automated systems for timely communication without breaching rest period regulations.
Q: Can you provide an example to illustrate how these provisions work in practice?
A: Suppose a Cabin Personnel's original report time is 0500 with a flight departure at 0600. If the flight gets delayed until 1000:
Notification at least 2 hours prior:
If the company notifies the Cabin Personnel at or before 0300, the report time can be adjusted to 0800 (a maximum of three hours later). The crew member can report 60 minutes prior to the new departure time, which is 0900.
Notification less than 2 hours prior:
If the company notifies the Cabin Personnel after 0300, the duty period starts at the originally scheduled report time of 0500, despite the delay.
If you have questions with regards to your report time to the gate please contact Crew Scheduling