Our role as Cabin Personnel holds a fundamental responsibility—to ensure the safety and comfort of our guests and fellow Crew Members. This duty is at the core of our work and requires our dedicated commitment. 

However, we acknowledge the challenges we face—the challenges of our working conditions in our industry, the demanding nature of network scheduling, compounded by the changes accompanying the Company's growth. 

Our community is unlike any other workforce - we may work together today and then cross paths several years later. We are away from our homes days at a time and live in different parts of the country. We come from different backgrounds, livelihoods, external hires, internal hires, flowees, integrate-ees, etc.  

The daily stress that we individually carry, varies from person to person and circumstance to circumstance.  

What connects us all is the work we do, the Company we work for, and responsibilities we carry in maintaining the safety of our guests and fellow Crew while delivering an exceptional and memorable service.  

While our individual circumstances may differ, our dedication to our work and the standards set by our Company remain constant. Equally important is our collective responsibility to create an environment free from harassment, discrimination, and bullying. 
 

Let's communicate openly and professionally, showing consideration for each other. In case of workplace violence or harassment, know that there are channels in place for reporting, such as the DPM, SharePoint, and other mechanisms outlined in our Workplace Violence and Harassment Policy as per Bill C-65 

In our work towards a safer workspace and union space, we ask you to pledge with us for a safer space. 

For resources and more information on Safer Union Spaces, please click here.