Staying Safe in Turbulent Skies
Dear Members,
We know you work hard to ensure a smooth and comfortable flight for everyone on board, but your safety is top priority! Turbulence is a fact of flying, and being prepared for it can make all the difference. Did you know that turbulence continues to be one of the leading causes for injuries amongst our Local? This quick guide outlines key procedures to keep you safe during those bumpy moments.
Prioritizing Your Safety: Seatbelt Checks and Beyond
Safety checks are important, but only when it's safe for you to do them. Complete the seatbelt PA promptly when the sign illuminates. Seatbelt checks must be completed for light turbulence or while conducting service. During moderate or severe turbulence, secure yourself immediately in a jump seat or the nearest available seat. No seatbelt check is required in these conditions.
Responding to Unexpected Turbulence
When unexpected turbulence hits, take immediate action. Prioritize your safety and follow the procedures outlined in the turbulence management charts.
Flight Deck Announcement: Cabin Crew Be Seated
If the flight deck instructs you to take your seats, all cabin crew must stop duties immediately and secure yourselves no matter where you are in the cabin. If possible, the lead flight attendant should contact the flight deck from a secured jump seat and provide an update on the cabin and crew status.
When Turbulence Exceeds Light (if it's safe to do so):
Discontinue all service and non-safety related duties.
Secure equipment and stow carts.
Store hot liquids, carafes, and ice buckets.
Secure remaining galley equipment.
Close and latch all galley compartments.
Make the turbulence announcement.
Secure yourself immediately.
If possible, notify the pilots that CCMs are secure.
Remember: Seconds Matter
Leave jump seat harnesses unfastened in flight when unoccupied for quicker buckling during turbulence.
Important Notes on Bassinets (787 only):
During turbulence or when the seatbelt sign is on, ensure infants are removed from the bassinet and secured - either lap held or with a restraint device.
For Your Reference:
We've included some helpful reference materials below:
WS FAM References
QR B (page 3) - Turbulence Flowchart
2.7.5 Bassinet Briefings
3.6.8 Turbulence
3.6.8.1 to 3.6.8.4: Specific sections on turbulence procedures
3.6.8.5 Turbulence Management Charts
3.6.6 Seatbelt Policy
3.6.7 Flight Attendant Jump Seats
3.6.17 Galley Safety
WR FAM References
7.26 Turbulence
7.24.2 Seatbelt Compliance Check
Fly safe!
In Solidarity,
Your CUPE 4070 Health & Safety Committee
WestJet: ws.ohs@cupe4070.ca
WestJet Encore: wr.ohs@cupe4070.ca