Dear Swoop Members, 

Your Union has information for you, along with a few updates, please read each section carefully: 

Meetings: 

Your CUPE Executive Team would like to remind you of the process and procedure when you have been requested for a meeting with the Employer. 

When you receive a request for a meeting: 

1. Forward your meeting request to your Base VP. Include your personal email and phone number. Important note: communication with your Union must be done using your personal email. The Company owns your Swoop Email, and therefore is not an appropriate avenue of communication with the Union. 

2. A Steward will be assigned to you based on availability. 

3. A confirmation email will be sent to your personal email with contact information for your Steward. Once received, it is your responsibility to initiate contact with your Steward to discuss your meeting. 

4. Be sure to reply to the Company and inform them that you will be bringing CUPE Representation. 

** IMPORTANT NOTES** 

When you are in a meeting, it is imperative that you remain professional and stick to facts. Some situations can be emotional, it is important to be prepared, stay calm, and avoid expressing anger, frustration, or using profanities. If you need to take a break, let your Steward know – your Steward may also request a break if the need arises. 

Presto Card: 

One of our Members, Nicole Marsden, was able to establish a discount for their fellow WO Flight Attendants.  

The process is as follows: 

1. Send an email to peoplepayroll@flyswoop.com requesting an employment letter stating that you are employed with Swoop and co-based in YHM/YYZ. 

1. Print the letter and take it to Terminal 1 Presto Office (arrivals level) and present the letter and your RAIC to the agent.  

1. Your RAIC will be verified with the letter from the Company, and an email will be sent to your personal email within 10 days for pick up. 

*If you already have a Presto Card, bring that with you for pick up and they will add the Airport Employee designation to your card.  

Scheduling: 

The Union has heard from Members regarding delayed report times. Please review your Collective Agreement (Article 33-12 NOTIFICATION OF A DELAY AT BASE PRIOR TO PAIRING REPORT) for clarification and review the Q&A sent out by the Employer. Please reach out to your Base VP if you have further questions.  

Rumour Busting - Flow: 

There is currently a posting for WS YYZ Base. We would like to make it clear that this is to create a pool for future WS classes and in no way negates the flow language in the Memorandum of Agreement - please read Article 4.1 for further clarification. Over 500 Members remain on furlough at WS. Until WestJet has exhausted the recall list, new hire classes will not be scheduled. WO flow positions are a percentage of new-hire class slots. 

As always, if you have questions or require representation, please contact us: cupe4070.ca/contact 

In Solidarity,
Your CUPE 4070 Executive Team