What to do: Medical Treatment Denial

Dear Members,

It has come to our attention that some Cabin Crew Members at other CUPE Airline Division airlines are being denied basic medical treatment if they have flown out of the country, including flights that do not include a layover. Basic medical treatment may include, but is not limited to: dental appointments, routine check-ups, non-COVID-19 illness or injuries. In essence anything unrelated to COVID-19 issues.

Given the unique circumstances of our jobs (which is why Provincial Governments are exempting crew members from the 14-day quarantine for simply doing a non-domestic turn or layover), CUPE Local 4070 and CUPE National believe this is completely unacceptable. In Canada, health care is a human right. If this is happening to any of our WestJet, WestJet Encore or Swoop Members, we need to know.

Your Union will begin immediately tracking all denials. If you experience a denial of  treatment, please send an email to health@cupe4070.ca as soon as possible with the following details:

• Clinic Name

• Location/Address

• Type of appointment/procedure denied

• Other comments you may have

We want to make sure that you are being treated fairly. CUPE National will be provided this information for follow up with appropriate Government Agencies. Your name will not be shared with anyone outside of CUPE.

In Solidarity,

Your CUPE 4070 Executive Team